An extra staff member, on WhatsApp

Every WhatsApp message becomes a booked appointment, even the one at 11pm

YunaChat is a WhatsApp assistant for clinics. It answers every patient, offers real times from your own opening hours, books the appointment and confirms it on the spot, then reminds them the day before and an hour ahead. Set up free, go live when ready.

Works on WhatsApp. Set up in minutes.

Appointment confirmed

A real enquiry, booked and confirmed by YunaChat.

Built on WhatsApp Your own number Every language No new app
Built for how a clinic actually runs
AestheticDentalGeneral practicePhysiotherapyDermatologyTraditional Chinese Medicine

Three steps to a front desk that never misses a message

1

Connect your WhatsApp

Use the clinic number you already have. No new SIM, no new app. It is live in minutes.

2

Set your hours and your rooms

Your opening hours, your lunch closure and how many patients you can take at once. It only ever offers times you actually have.

3

Start taking appointments

It answers every message, offers real times, books the appointment and reminds the patient before they are due.

A clinic assistant that talks like your receptionist and books the appointment

It does not take a message and promise a call back. It offers times that are genuinely free, books one and confirms it while the patient is still in the chat.

Offers times you actually have

It reads your opening hours, including the lunch closure and the half day on Saturday. It never offers a slot you cannot honour.

Books more than one at a time

Two rooms means two patients at 11am, and it stops at two. Set the number once and the diary respects it.

Confirms without waiting for you

The patient leaves the chat holding a confirmed time. Nobody has to tap approve between one treatment and the next.

Reminds them twice

The day before, and again an hour before. A no-show is an empty room you never got the chance to resell.

Moves an appointment in chat

A patient can reschedule by asking. Close to the time it stops moving things itself and passes the request to your team.

Never quotes, never diagnoses

The plan and the price are confirmed at the consultation, after a proper look. It does not give medical advice over chat.

One account, every branch

Each location keeps its own diary, so the same hour can be booked at both. The patient is asked which branch before any time is offered.

Speaks their language

It detects English, Malay or Chinese and replies naturally, on its own.

Answers at 11pm

Most clinic enquiries land after closing. It replies the moment the message arrives, day or night.

Books the appointmentReminds the patientEvery languageAround the clock

Test it yourself before you pay

Sign up free, set your opening hours and message your own assistant on WhatsApp. Watch it offer a real time and book it. No card needed to start.

Simple plans, priced for Malaysia

Start free. Pick a plan when you are ready to go live.

Prices shown in Malaysian Ringgit (MYR).

14-day money-back guarantee on all plans. No contracts. Cancel anytime.

Good to know

Will it give medical advice? +
No. It never diagnoses and never quotes a price. It explains that the plan and the cost are confirmed at the consultation, once your team has had a proper look.
Can it offer a time we do not actually have? +
No. Times come from your own opening hours, minus whatever is already booked. A full slot is never offered, and when a day is full it says so and suggests the next one.
We see more than one patient at a time. Does it understand that? +
Yes. Set how many patients one slot can hold and it fills them in order, then stops. Two rooms means two at 11am and no more.
What about no-shows? +
It reminds the patient the day before and again an hour before, on WhatsApp, in their own language.
Can a patient change their appointment? +
Yes, by asking in the chat. You set how close to the time it stops moving things itself, and after that it passes the request straight to your team.
We have more than one branch. Does that work? +
Yes. Each branch keeps its own diary and its own hours, and the patient is asked which location before any time is offered.
How do I get started? +
Start free, connect your WhatsApp and set your opening hours. Your first appointment can be booked today.
E

A note from the founder

Ethan, founder of YunaChat

A clinic front desk cannot answer WhatsApp while a patient is in the chair. The messages arrive anyway, at lunch, after closing, on Sunday. The person who waits books somewhere else. So I built the receptionist who never steps away: one that answers in the patient's own language the moment a message lands, offers times you actually have, books one and reminds them before they are due. Try it yourself on WhatsApp and see if it belongs at your front desk.

Stop losing patients to a missed message

Answer every enquiry the moment it lands, in the patient's own language, and hand your team a confirmed appointment instead of a list of people to call back.

Start free
Start free